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About Dimbwi

We dedicate our lives to delivering excellence because you deserve it. Get to know us a little better by clicking the button below.

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Frequently Asked Questions

What payment methods does Dimbwi Foods accept for online orders?

We accept payments made via Airtel Money or MTN Mobile Money and any card issued by Visa or Mastercard, through a secure payment gateway on our store.

Can I modify or cancel my order after it has been placed?

Yes, you can modify or cancel your order by logging into your account on our store or by emailing us at support@dimbwi.com or by messaging us through instant chat at the bottom right of your screen.

Are there any delivery charges, and what is the estimated delivery time?

We offer FREE home delivery within Kalumbila and Coming Soon to Lusaka on 25/Nov/2024. Orders are delivered within 48 hours.

What steps does Dimbwi Foods take to ensure food safety during the delivery process?

We use professional and durable packaging, and our couriers are trained to handle your food items with utmost care.

Can I return or exchange a product if I'm not satisfied with it?

Unfortunately, due to food safety concerns, we cannot accept returns or exchanges once you have opened the product upon receipt. However, we will do our best to address or correct your issue.

Is there a minimum order requirement for delivery?

No, there is no minimum order requirement for delivery.

What if my question is not listed here?

Get in touch with us by clicking the floating chat icon at the bottom right of your screen or by emailing us at support@dimbwi.com