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Customer Reviews

Based on 3 reviews
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T
T.
Very Happy with my order!

This product did exactly what it promised. The aroma was so sweet and the taste was unmatched. We had expected to do a bit of sorting of the grains but fortunately it was very clean and only needed a quick rinse. The buying process was a little intimidating at first but turned out to be easy after all. I'm definitely buying again.

C
Chinakila
A delivery for the Ages

I am proud to say that I was the very first recipient of this well packaged rice with an incredible taste for the ages.
It was delivered within an hour of purchase, the payment option is too super cool ๐Ÿ˜Ž and the taste is extremely awesome, didn't waste time picking out clout as it was extremely clean too.
Dimbwi rice never disappoints. Great taste, Great days ahead, choose dimbwi and choose happiness! ๐Ÿ”ฅ

A
A.S.
Good

Product was excellent, had a bit of a challenge with finding my actual location on map.

About Dimbwi

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Frequently Asked Questions

What payment methods does Dimbwi Foods accept for online orders?

We accept payments made via Airtel Money or MTN Mobile Money and any card issued by Visa or Mastercard, through a secure payment gateway on our store.

Can I modify or cancel my order after it has been placed?

Yes, you can modify or cancel your order by logging into your account on our store or by emailing us at support@dimbwi.com or by messaging us through instant chat at the bottom right of your screen.

Are there any delivery charges, and what is the estimated delivery time?

We offer FREE home delivery within Kalumbila and Coming Soon to Lusaka on 25/Nov/2024. Orders are delivered within 48 hours.

What steps does Dimbwi Foods take to ensure food safety during the delivery process?

We use professional and durable packaging, and our couriers are trained to handle your food items with utmost care.

Can I return or exchange a product if I'm not satisfied with it?

Unfortunately, due to food safety concerns, we cannot accept returns or exchanges once you have opened the product upon receipt. However, we will do our best to address or correct your issue.

Is there a minimum order requirement for delivery?

No, there is no minimum order requirement for delivery.

What if my question is not listed here?

Get in touch with us by clicking the floating chat icon at the bottom right of your screen or by emailing us at support@dimbwi.com